WE SHIP TO THE UK AND EUROPE!
WE SHIP TO THE UK AND EUROPE!
We don't hold stock items here at The Bare Naked Wood Company. There is no factory nor production line. Each tent is crafted here in Great Britain with care and pride. So when you contact us to enquire about how to purchase our tents, we take some time to get to know you to find out what sort of business you want to create, how you are going to transport your tents, which style of tent takes your fancy and finally the colours. We agree on a date the tents will be ready to be dispatched. You can add any items to your order including pillow mattresses, in fact anything we sell in our store. Once we know how much you are ordering, we can inform you what the actual postage costs will be. An example might be: 6 x 120cm high A-Frames with Ivory covers and 4 pillow mattresses in pink. We would add up the total for the items and apply the postage which would be £30 for this order. So you know before you purchase the order, exactly how much it will be. Once we have discussed the best package for you, we create a bespoke order and send a link to you. The link which brings you here to our online shop, allows you to view your order to ensure everything is correct and allows you to place the order by paying a 50% deposit or you can choose to pay in full. You can view the link for a limited time so you can see your order and pay for it. Once you have paid for the order, it will be removed from our shop front. We will send you an invoice via email informing you of the exact cost and delivery date. The magic then begins!
Please note: Custom orders cannot be cancelled or returned unless they are damaged during transit, not fit for purpose, or develop a manufacturing fault. This does not affect your statutory rights.
Making a custom order is simpler than it sounds. Decide on what you would like to order from our section, ' See Our Play Tents' in the menu. Then when you are ready, simply use the 'Customer Order Form' from our menu and we will be back in touch with a proposed delivery date and order total. If you agree to the delivery date and order total, we will send you an invoice. You pay and the excitement begins!
We are a small but passionate team here. Our tents are very popular. It's not uncommon for us to have a waiting list for our tents, e.g 4 or more tents. Often there is a 6-8 week turnaround time from order to dispatch and our priority is making and managing those orders as well as dealing with repeat orders and our online item sales. Occasionally we can squeeze in the odd tent if we have capacity. Our tents are such a personal choice and very specific to your business that it would be difficult to just list them in the shop and find we were overwhelmed with orders and lacking the capacity to make them. We want you to get the tents you NEED for your business and be happy right from the start!
The other advantage is by ordering a package, it saves postage as opposed to individual items from the online shop. Your custom order postage costs are based on how many parcels there are, their weight and dimensions and we can offer better postage costs via our courier Parcelforce Worldwide.